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Requests

Whether you need a repair or have a project you need assistance with, we are available to help, provided you use the proper channels to submit your request.

Maintenance Requests

Maintenance requests are for work that requires repair or maintenance of existing facilities/assets in order to keep them in a specified state.

Examples of maintenance requests include work to address wear and tear, custodial cleaning and supplies, door and lock key repair, plumbing leaks, and minor wall repair and patch painting.

Learn more on our Maintenance Requests page.

Project Requests

Project requests are for new work. They modify existing facilities/assets. Examples of minor project requests include furniture moving, hanging whiteboards/pictures, and signage. Major projects include office, cubicle, lab or classroom renovations, cabinetry, office painting, and the installation of new equipment.

Learn more about the process on our Project Requests page.

Student Maintenance Requests

We recognize your campus residence is your home away from home, and we want to equip you with the resources you need to take ownership of your space. Visit our Student Maintenance page to find steps to take care of issues that come up and safety guidelines to follow.

Office Setup & Relocation Requests

All office space needs must be reviewed and submitted by either the executive dean of a specific academic division, or by the director of any non-academic department, including VP approval. After obtaining this approval, the office move requests and new employee office setups are submitted via the university .

To learn more about the relocation process, visit our Office Setup Requests page. You can also visit our Office Furniture Policy page to learn about our furniture policies.

Program Space Requests

Occasionally a program will need their physical space adjusted. The process for requesting program space changes is as follows.

  1. Program Space Requests: All requests related to program space need to be vetted and approved through the Provost's office. The appropriate VP / Provost and the CFO should provide approval for significant changes to building space. In some situations, the Operations team may need to be included in the approval process. 
  2. Data Consideration: Relevant data such as department information in specific rooms with the space usage frequency can be accessed via 25Live to support the evaluation of these requests. Room usage conversations must include Event Services.
  3. Approval Process: Once the Provost has approved any changes to programmatic space, both MPS and the Registrar must be informed of the update.
  4. Role of Plant Services: Plant Services is available to assist the campus community with maintaining these spaces and recording how space is being used (e.g. office, classroom, lab, etc.) including which department is assigned to that space.

In all proposals, the university’s goal is to make long term changes to support students and faculty.